Email info@inhancetechnology.com or call +353 (0) 21 233 7300

Privacy Policy

Privacy Policy

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About Us

YOUGETITBACK LIMITED trading as Inhance Technology is committed to protecting and respecting your privacy.

This policy (together with our terms of use available as a link on our site and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1988 (the Act), the data controller is Yougetitback Limited (“we”, “our” or “us”). We are registered in Ireland under company number 405131 and have our registered office at Evergreen House, Congress Road, Cork, Ireland. Our VAT number is IE6425131M.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

  1. Information that you provide by filling in forms on www.inhancetechnology.com (our site). This includes information provided at the time of registering to use our site and products, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our site
  2. Information that you provide us in connection with any security related questions • If you contact us, we may keep a record of that correspondence
  3. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them
  4. Details of transactions you carry out through our site and of the fulfillment of your orders
  5. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access
  6. If you are reporting an item that has been found, then we also collect certain personal information about you, which may include among other things, your name, address, telephone number and other relevant information. We use this information primarily to facilitate the return of the found item to its registered owner If your mobile device has been stolen, we may provide your information to a member of the relevant law enforcement agency if necessary • In order to obtain the location information for your mobile device where you have requested this aspect of the service and you have provided your consent as further described in the terms and conditions for use of the software available as a link to our site
  7. Information that may be stored on your phone including contact details, text messages and photographs
  8. pictures of unauthorized users, logs of interactions with our service (including support requests) and details relating to the mobile device being used

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration, to track an individual and to report aggregate information.

COOKIES

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.
If you register with us or if you continue to use our site, you agree to our use of cookies.
Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

YGIB_COOKIE Country • To store country for localisation purposes

YGIB_COOKIE_BRANDINGID Branding id • To store branding for a user in order to render the appropriate UI ie. CSS, javascript etc

JSESSIONID Tomcat session id • To store Tomcat’s session id in order to store user details from database

You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.
Except for essential cookies, all cookies will expire after seven days.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by individuals operating outside the EEA who work for us or for one of our suppliers. Such individuals maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  1. to ensure that content from our site is presented in the most effective manner for you and for your computer
  2. to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
  3. to carry out our obligations arising from any contracts entered into between you and us
  4. to allow you to participate in interactive features of our service, when you choose to do so
  5. to notify you about changes to our service

If you agree we may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where you agree to permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the registration form. You can also adjust your registration details and opt out of receiving such emails and other communications by ticking the appropriate “opt out” box.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries and our ultimate holding company and its subsidiaries. We may disclose your personal information to third parties:

  1. in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
  2. if our business or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets
  3. who are our authorised subcontractors for the purposes of providing any services for us
  4. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements or to protect the rights, property, or safety of us and our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at notices@inhancetechnology.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a small fee to meet our costs in providing you with details of the information we hold about you.
In addition to your right to access your personal information, you also have a right to have your personal data corrected, if inaccurate, or erased, if we do not have a legitimate reason for holding your data.

You can correct your personal information either by logging into our site (if applicable) and clicking on “edit my account info” and making the necessary changes, and or you can also contact our call centre directly to change your account details or by emailing us at notices@inhancetechnology.com. Our call centre representative may require you to answer a number of security related questions before dealing with your request. All such corrections will be made as soon as possible.

DISCLAIMER

WE ARE NOT LIABLE TO YOU IN RESPECT OF ANY CLAIMS, LOSSES, DAMAGES, EXPENSES (INCLUDING REASONABLE LEGAL FEES) ARISING OUT OF OR IN CONNECTION WITH THE USE AND/OR DISCLOSURE OR DISSEMINATION OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND ANY CONSENTS THAT YOU MAY HAVE OTHERWISE PROVIDED TO US.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
In the event of a conflict between different translations of this Privacy Policy the original English version will prevail.

GOVERNING LAW

This policy is covered by and shall be construed in accordance with the laws of the Republic of Ireland and you hereby submit to the exclusive jurisdiction of the Irish courts in the English Language. In the event that these terms are translated into any other language, the translation shall be for review purposes only and have no legal effect.

CONTACT

Questions, comments and requests regarding this policy are welcomed and should be addressed to notices@inhancetechnology.com

Last updated on: 04 January 2013